The Grand Mayan, Mexico Cancellation / Prepayment:
Cancellation and prepayment policies vary according to room and resort. Please call to change or cancel the dates of your stay. All canceled reservations may cancel no later than 2 weeks prior to arrival date. Cancellation 2 weeks prior to arrival will be refunded the full reservation price, All cancelations after the 2 weeks period will receive a partial refund of 80% for setting up the food, theme park tickets, and customized room setup..
Children and extra beds:
All children are welcome. There is a capacity for extra beds in the room. Supplements are included automatically in the total costs during your stay.
Pets:
Pets are not allowed.